Frequently asked questions
Straight answers to what shopkeepers and resellers ask us most: who can order, minimums, pricing, delivery and what happens when something isn't right.
Ordering
Our rates are wholesale rates. They only work because every order is for resale, in multiple units per design, from shops and online sellers who order again each season. Selling single suits to the public at these prices would undercut the very shopkeepers we supply, so we keep ordering limited to approved reseller accounts.
Anyone can browse the range and see prices. You just need an approved account to place an order.
Register here with your name, business or shop name, phone number and city. Our team checks the details and calls you, usually within two working days. Once approved, ordering unlocks on the same account and there's nothing else to submit.
Online sellers are welcome too. If you sell through Instagram, Facebook or WhatsApp, use your page name as the business name.
- Add designs to your cart in the quantities you need.
- At checkout, confirm your delivery details and add any notes for our team.
- We check stock and call you to confirm the order, delivery charges and payment.
- Your parcel is packed and dispatched once confirmed.
You can follow every order under My orders in your account.
Placing the order on the website is the quickest way, because stock and minimums are checked for you and nothing gets lost in a long chat. After ordering you can send the order details to us on WhatsApp in one tap, and our team answers questions there during business hours on +92 349 3621281.
Stock is checked when you open checkout and again when you place the order, so you'll see any change before you confirm. Popular lawn prints can still sell out in the hours before our team confirms your order.
If that happens, we call you before anything is packed. You can take the units that are available, swap to a similar design, or remove that design. You only pay for what we confirm and dispatch.
Minimum quantity
Most designs have a minimum of 5 units per design. A few designs differ: heavier formal pieces can go lower, and suiting sold by the piece can be higher. The minimum for each design is shown on its product page and in your cart.
No, the minimum applies to each design separately. For example, 5 units of one lawn print and 5 units of another is fine; 3 of one and 2 of another is not. There is no minimum on the number of designs in an order.
Our prices are set per design lot. Keeping a small minimum lets us hold wholesale rates while still suiting smaller shops and home-based sellers who don't want to stock 50 pieces of one print.
Pricing and payment
Every price on the site is the wholesale price per unit, and it's the price you pay. Where a design has a typical retail price, we show it struck through so you can see your margin at a glance.
Your order total is simply units × wholesale price for each design. Delivery charges are confirmed separately on the call.
Bulk rates for very large orders: To confirm: whether extra discounts apply above a certain quantity, and from what level.
Yes, prices can change when mill rates change or a season ends. The price shown when you place your order is the price saved on that order. If a price changes while items are sitting in your cart, checkout tells you before you confirm.
No payment is taken online. Once we confirm stock and delivery charges, our team arranges payment by bank transfer or cash on delivery.
Advance payment for first orders or large cash-on-delivery amounts: To confirm: whether an advance is required, and above what amount.
Delivery
- Orders confirmed before 3 PM are dispatched the same working day.
- Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan and similar): 2–4 working days.
- Smaller towns and other areas: 4–6 working days.
Around Eid and in the first weeks of a new season, couriers slow down across the country. Order a little earlier than usual then; we'll tell you on the confirmation call if we expect a delay.
Delivery charges depend on the parcel weight and destination, so we confirm the exact amount on the call before dispatch. Nothing is added to your order without you agreeing to it first.
Standard rates: To confirm: courier rate table or free-delivery threshold, if any.
Yes. Once your parcel is with the courier, the order status in your account changes to Shipped and our team shares the courier's tracking number with you.
Lahore resellers can mention collection in the order notes at checkout. Our market address is Shop 12, Azam Cloth Market, Lahore. To confirm: whether collection is offered and from which location.
Returns and quality
We take product photos to show each print and colour as closely as we can, but a screen will never match fabric exactly. Phone brightness, display settings and dye lots all make a difference, and embroidery and chiffon look different in person than in a photo.
Expect a slight shade difference, especially in bright pinks, greens and pastels. If an exact colour matters for a customer, send us a message before ordering and we'll share an unedited photo or video of that design from stock.
Tell us within 7 days of delivery and we'll exchange damaged, faulty or incorrect items. Message us on WhatsApp with your order number and clear photos of the problem, with the fabric unstitched and unwashed.
Unboxing video: To confirm: whether a parcel-opening video is required for damage or missing-item claims.
No. Because every order is wholesale stock bought for resale, we can't take back designs that haven't sold, or fabric that has been cut, stitched or washed. Slight colour variation isn't treated as a fault. Exchanges are for damaged, faulty or incorrect items.
Yes. You're welcome to use our product photos on your shop's Instagram, Facebook, WhatsApp catalogue or website to sell the designs you buy from us. Please don't use them to sell another supplier's stock.
Still have a question?
Ask our team directly. Include the design name or order number and we'll get back to you during business hours.
